We've built Headway with the patient in mind (we're patients as well as Headway users, as well), so we provide a short laymen's guide to our terms of service. If you want to read the real, actually-legally-binding-thing that people tend to gloss over, that's below, too.
It is our sincere hope that you love using us. We mean it when we say that it's an honor to serve you and do the meaningful work that we do. This document contains important decision that you need to bear in mind before making any decisions.
By accessing the website at findheadway.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information or software) on therapymatch inc.'s website (alternatively, THE WEBSITE) for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by therapymatch inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
In no event shall therapymatch inc., its representatives, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on therapymatch inc.'s website, even if therapymatch inc. or a therapymatch inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
When you submit invoice forms for the purpose of filing claims or other personal and medical informaiton for purposes of other health transactions (namely claim status enquiries or benefit lookups), you grant us permission to communicate this patient health information to relevant insurance companies and other transmitting intermediaries (insurance clearing houses, software services that may interface directly with insurance companies and/or clearing houses). You also grant us permission to follow up on on any claims filing via claims status transactions as well as over the phone with counterparty health agencies we deem necessary for accomplishing transactions successfully and expediently. We value and respect customer privacy, and will only share this PHI with these health agencies and intermediaries we deem necessary for succesfully and expediently filing claims.
In submitting appointment and invoice forms, health insurance member data, or for us for the purposes of filing claims we are merely acting on your behalf ("translating"). While we take reasonable measures to ensure the accuracy of these translations, you are solely accountable for their legitimacy and accuracy, and are solely responsible for legal and financial reprecussions of submitting fradulent, illegitimate, or inaccurate information. Insurance fraud is a Federal crime. You acknowledge that any form purported to be an official invoice from your therapist has been electronically signed and is accurate to the best of your knowledge.
In using our site, including for purposes of filing reimbursement claims and looking up benefits, you indemnify us against financial loss real or unrealized, liabilities, claims, demands and expenses, including attorney’s fees that may result from use of our site or persons from the company. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.
In submitting claims or medical information, we take reasonable measure to ensure the accurate translation of information to appropriate fields, submission of such information to appropriate recipients. We do not make any promises to you or other parties with whom we may communicate that the underlying information we translate is accurate
Our website includes content provided by third parties. All such statements and opinions expressed by those third parties are solely their opinions, and thus we are not responsible or liable for their accuracy.
While we go through great and reasonable effort to provide you with accurate content, IN NO EVENT OR UNDER ANY CIRCUMSTANCE SHALL WE BE HELD LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF OUR SERVICES OR INABILITY TO USE OUR SERVICES.
We provide our interpretation of health benefits as a courtesy convenience, and it ought not be construed as advice or certainty of facts, and we are in no way liable for any incorrect estimations or interpretations, including but not limited to in and/or out of network coverage (for any and all medical services), benefit amount, reimbursement percentage, likelihood of reimbursement.
WHILE WE HOPE THE CONTENT IS USEFUL IN YOUR MENTAL HEALTH JOURNEY, THERAPYMATCH IS NOT A DOCTOR, THERAPIST, LICENSED MEDICAL PROFESSIONAL, ACCREDITED BILLING SPECIALIST, OR REPRESENTATIVE OF ANY PARTICULAR INSURANCE COMPANY. Our site is not intended as a substitute for, nor does it replace, professional medical advice from a licensed provider. Likewise, it does not replace or substitute for communication or contracts you may or may not have with any insurance company. You should consult your own legal counsel, tax advisor, or business advisor on any decision in those relevant domains.
IT IS SOLELY INCUMBENT UPON YOU AND ANY INDIVIDUALS TO EVALUATE THE ACCURACY, USEFULNESS, AND EXHAUSTIVENESS OF ANY INTERPRETATION, OPINION, OR CONTENT PROVIDER BY THERAPYMATCH.
Therapymatch, Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by therapymatch inc. of the site. Use of any such linked website is at the user's own risk.
Therapymatch, Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of New York and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Therapymatch, Inc. is owned and operated within the United States, and the company intends its Content to be used by persons within the United States. We do not promote the use of the website outside the United States
Your privacy is important to us.